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Product

1. What exactly is the Buzzco Halo™?

The Buzzco Halo™ is a 2-in-1 magnetic ring light and phone stand. Use it as a selfie light by attaching to your phone and flipping the light toward your face. Or fold out the base and use it as a hands-free phone stand on any flat surface.

2. What colours is it available in?

Currently available in Silver. Midnight Black is sold out — join the waitlist and we'll notify you when it's back.

3. How does the magnetic attachment work?

A strong magnet built into the hinge base attaches instantly to compatible metal surfaces near the back of your phone. It snaps into position and stays there — no clips, no clamps, no scratch risk.

4. How do I use it as a phone stand?

Unfold the hinge base fully and place it on any flat surface. Your phone props in landscape mode, held stable by the magnetic connection. Perfect for video calls, watching content, and hands-free use.

5. Can I adjust the brightness and colour?

Yes. Short press cycles between colour temperatures (cool 7500K → neutral → warm 2700K). Tap to adjust brightness from 10% to 100% in smooth, stepless increments.

6. What charging port does it use?

USB Type-C fast charging — same as most modern phones.

Shipping

1. How long does delivery take?

Dispatched within 24 hours. International delivery typically 5–10 business days.

2. Is shipping free?

Free on orders over $50. Flat rate below that based on destination.

3. Do you ship internationally?

Yes — we ship to most countries worldwide from Hong Kong.

Returns & Warranty

1. What is your return policy?

14 days from delivery for unopened, unused items in original packaging. Return shipping paid by buyer.

2. What does the warranty cover?

1-month warranty from purchase date on manufacturing defects. Does not cover misuse, drops, or modifications.